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Who Is Doing My Background Check?

Posted in Frequently Asked Questions on 02/16/2010

Who is doing my background checks?  What are their qualifications?  What is their experience level?  These are important questions that your background screening company should be able to answer.

We are founding members of the National Association of Professional Background Screeners (NAPBS®), attend their monthly webinars, annual conferences and stay informed on current issues impacting our industry and our clients.  We have staff members who serve on the various committees and fully support their decision to create an accreditation program for the background screening industry.

To our knowledge, there are currently no college courses or training programs for these types of background investigations.  Our training program was created in-house and focuses on how to obtain results for our clients quickly and legally.  Our program was created based on knowledge of the industry, legal requirements in performing background checks and our experience within the industry.

Our staff members have past experience in customer service and understand the necessity to deliver results to our clients.  Our criminal records department is managed by a retired police officer who understands criminal records and can help your company make informed decisions.

At BackTrack, all of our managers have at least 10 years of experience.  They all started as investigators working on the background checks and worked their way up into the management level.  All of our promotions come from within the company and are given to those who have shown expertise within their department.  All of our managers are seasoned, experienced people who know our clients, know the industry and know how to deliver results.

Interested in working with people who know the industry and know how to deliver?  Contact BackTrack at 800-991-9694 for more details.