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Who is Processing Your Criminal Records Searches?

Posted in News & Events, News Articles on 08/01/2012

When choosing a background screening provider, it is important to choose a professional agency that employs a staff of experienced, knowledgeable and reputable researchers.  While cost may be a consideration, it is important to choose more than just a vendor of information.  You must know where the information is coming from and how it is being obtained.

One area where this knowledge is critical is in the field of criminal records searches. While automated searches can be useful at times, nothing can replace the diligence of in-house researchers.  Only a background screening agency with years of experience can quickly provide you thorough, accurate results.

BackTrack employs several methods of completing criminal records searches.  We choose the method that provides the most accurate, up-to-date information from appropriate jurisdictions in the shortest amount of time.  In some cases these searches are conducted in person at the court, and in some cases they are processed through the official repository for that jurisdiction.  We continually look for ways to improve turnaround time without compromising the integrity and accuracy of the information obtained.

When criminal records are returned to our office, every attempt is made to check that the records do or do not belong to an applicant.  Records that are entered into a report are blocked until they are re-checked by the Criminal Records Department Manager.

Records are matched using as many identifiers as possible.  Identifiers used may include full name of applicant, date of birth, social security number, address reported, physical description or any other details provided on the record.  We will also contact the Clerk of Courts where necessary for additional information.

While we do receive information on some criminal searches very quickly, we have made a decision to not enter it into the reports instantly.  We have found that our clients appreciate the fact that we review the information received to ensure that it matches their applicant before entering it into the report.  We also enter the data into an easy-to-read format instead of just providing raw data that a client would need to decipher on their own.  In the case of the database criminal records, we go directly to the state or county to determine if the records do or do not belong to an applicant before we report a conviction.

For more information on the range of criminal records searches that BackTrack has available, BackTrack at (800) 991-9694.