At BackTrack, our priority is customer satisfaction. Our dedication to our clients begins with your very first call. You will never be made to deal with a long menu of options in a frustrating touch-tone interface. The telephones at our office are always answered by a live operator during our extended business hours of 8:00 am to 7:00 pm Eastern Time, Monday through Friday. Each BackTrack client is provided with a dedicated team manager who has years of experience in the background screening field. Our managers have each been with BackTrack for more than ten years, having worked their way up through the company to their current positions. They are very familiar with their client’s specific needs and requirements, and are able to proactively process your background checks in a timely manner. Whether you have questions or concerns about the background screening process before, during, or after the report is issued, know that our dedicated team managers are available to discuss them with you directly. We want each of our clients to be enthusiastic about their business relationship with BackTrack, and we take pride in reaching that goal. Our client’s comments are so important to us that we list them on our web site, at http://backtracker.com/our-difference/testimonials/. Contact BackTrack at (800) 991-9694 to personally discuss your background screening needs with one of our experienced team managers.