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BackTrack
Customer Compliments
A lot of companies talk about how good their customer service is. At BackTrack, that is not good enough. We want our customers to be enthusiastic about our service. We realize that our continued growth and success as a company directly relates to how we treat our clients and how we deliver our services. Our .. read more
New Services
BackTrack is committed to providing our clients with a wide range of products to enhance their background screening programs. We are continually seeking to form partnerships with the best suppliers in the industry to help our clients make the best, most informed hiring decisions. Over the next few months, we will be introducing several new .. read more
NAPBS – Employee Screening Agency Achieves Background Screening Credentialing Council Accreditation
MORRISVILLE, NC, MONDAY, OCTOBER 11, 2010 – The National Association of Professional Background Screeners (NAPBS®) Background Screening Credentialing Council (BSCC) announced today that BackTrack, Incorporated has successfully proved compliance with the Background Screening Agency Accreditation Program (BSAAP) and will now be formally recognized as BSCC Accredited. BackTrack, headquartered in Mentor, OH, was established in 1994 .. read more
Data Protection / Privacy
BackTrack has strict data protection and privacy policies in place to help safeguard against compromising an applicant’s identity. What procedures does your company have in place to protect the data that you receive from BackTrack? Our website requires users to change their passwords every 90 days and to create strong passwords. Do your users store .. read more
How Does BackTrack Verify Employments?
Where does BackTrack get the information they provide to my company to verify employment? How much information will I receive? How do you contact these companies? How often? BackTrack has a seasoned staff of trained investigators who contact companies directly to verify employment. Our staff is fully trained and works onsite in our office; we .. read more
Massachusetts Law Update
Effective November 4, 2010 Massachusetts law prevents employers from asking questions on an initial written application about criminal offender record information. Employers may inquire about an applicant’s criminal history after the initial written application during a subsequent in-person interview or later in the hiring process. BackTrack has modified the standard release authorization to address this change .. read more
Big Projects? No Problem!
Is your company acquiring another one? Do you have background checks on all of your current employees? Do you have employees who need to go onsite to a client company? Do you need to re-run the driving records for your fleet of drivers? Have you implemented a drug free workplace and need to test all .. read more
CrimeTrack
Is your company using CrimeTrack, our database search containing over 501 million records from all 50 states, sex offender data from all 50 states, and the government watch lists? CrimeTrack provides an extra layer of protection for your company and gives you a great bang for your buck. One search gives you so much information .. read more
Illinois Law Update
Effective January 1, 2011, the State of Illinois has place restrictions on the use of credit reports in background checks. Governor Quinn signed the Employee Credit Privacy Act (H.B. 4658) into law on August 10, 2010. Credit reports may be used in limited circumstances where a bona fide occupational requirement exists. Those positions include bonding .. read more
BackTrack Web Retrieval
BackTrack offers a free web retrieval site for our clients to access their screening reports from any computer with internet capabilities. How user friendly is the system? Very! Users are assigned a user name and password to access their reports from any computer with internet capabilities any time of the day, any day of the .. read more
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