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Does BackTrack conduct nationwide felony checks?

Posted in Frequently Asked Questions on 02/07/2008

Does BackTrack conduct nationwide felony checks? How do you obtain this information and how current is it? BackTrack has access to the most current and up-to-date records in every county in the, and internationally. Our network of sources is comprised of a primary researcher and multiple back-ups who are able…

Quality Control at BackTrack

Posted in News & Events, News Articles on

What is BackTrack’s internal quality control? How are results tracked and evaluated? We are committed to providing exceptional quality and service to our clients, and we maintain an open door policy with all of our clients.  If you have any questions, concerns or suggestions regarding your reports, feel free to…

What Affects Turnaround Time?

Posted in Frequently Asked Questions on 01/07/2008

BackTrack is proud of the turn around time that we are currently providing; however, there are some courts, companies and institutions where the records reside that can create problems which result in a longer turn around time. However, this is rare.  In most instances our highly trained staff members are very capable…

How does BackTrack handle client questions?

Posted in Frequently Asked Questions on

BackTrack is a company that has been a pioneer in our industry and is among the first to provide the dedicated team concept to our clients.  Our team, which consists of a group of trained investigators and a manager assigned to specific companies, allows us to become familiar with the needs…

What is CrimeTrack?

Posted in Frequently Asked Questions on

CrimeTrack is a national criminal database search consisting of millions of records from all 50 states. These records have been pulled from various state courts, state correctional institutions and BackTrack’s own history of criminal records obtained from applicants screened in the past through county and state databases. This is the…

Are You Hiring the Right People?

Posted in News & Events, News Articles on 12/06/2007

Are you hiring people who become productive staff members? Or are you in a constant state of hiring? The cost of hiring and training new employees who don’t stay is staggering. BackTrack has two products to help with your hiring and retention. We offer Assessment Testing to help you make…

Drug Testing Best Practices

Posted in News Articles on

Which is the best drug test for my company to use – Hair or Urine Testing? Deciding on whether to implement either the hair or urine drug testing program depends on your company’s parameters.  Hair testing usually covers a 90-day period and is virtually tamper proof.  Urine testing covers a…

FCRA and State Law Review

Posted in News Articles on 11/08/2007

Is your company’s employment screening program Fair Credit Reporting Act and/or state law compliant? Are you obtaining permission to conduct a background check from each applicant/employee you decide to screen? Applicant/employee authorization is required for every person you screen prior to the screening process. Are you using our 50 state compliant…

Instant Searches

Posted in News Articles on

Many companies offer “instant searches”, but what exactly does that mean?  It means that while you do get the information back immediately, it also means that you need to weed through the results to decide if the records belong to your applicant or not.  Instant criminal database searches can return numerous records,…