Frequently Asked Questions

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Who is Doing Your Background Screening?

Posted in Frequently Asked Questions on 01/14/2011

Is your company looking for a background screening company? Or is your company reviewing your current screening vendor? Here are some important things to consider: How long have they been in business? With more companies doing background checks, the industry has grown by leaps and bounds. BackTrack has been in…

How Does BackTrack Verify Employments?

Posted in Frequently Asked Questions on 10/01/2010

Where does BackTrack get the information they provide to my company to verify employment?  How much information will I receive?  How do you contact these companies?  How often? BackTrack has a seasoned staff of trained investigators who contact companies directly to verify employment.  Our staff is fully trained and works…

How long should you keep employment records?

Posted in Frequently Asked Questions on 05/01/2010

Clients have asked us how long do they need to keep the background screening reports that we supply to them.  According to the Fair Credit Reporting Act (FCRA) Section 618, the statute of limitations states that employees may bring a claim not later than the earlier of: (1) two years…

Who Is Doing My Background Check?

Posted in Frequently Asked Questions on 02/16/2010

Who is doing my background checks?  What are their qualifications?  What is their experience level?  These are important questions that your background screening company should be able to answer. We are founding members of the National Association of Professional Background Screeners (NAPBS®), attend their monthly webinars, annual conferences and stay…

Services at BackTrack

Posted in Frequently Asked Questions on 01/06/2010

Is your company taking advantage of all of the services we have to offer at BackTrack?  We offer the “normal” services you would expect from a background screening company – criminal records checks, education and employment verifications; however, we offer a full array of services designed to compliment your Human…

What’s in a Name?

Posted in Frequently Asked Questions on 11/02/2009

Have you ever wondered why BackTrack contacts your company or your applicants to get a correct spelling of a name or to ask if the applicant has used any other names in the past?  Simple.  Most records are still stored by your applicant’s name.  Criminal records, school records, and many…

Are Background Checks Legal?

Posted in Frequently Asked Questions on 09/08/2009

Last month we talked about the various definitions of a background check.  This month we want to touch on the legality of background checks.  We have been asked by clients and applicants – “Are background checks legal?”  The short answer is yes. The long answer depends on who is requesting…

Turnaround Time at BackTrack?

Posted in Frequently Asked Questions on

How long does it take to receive information from a background check? Our turnaround time is less than 24 hours for over 50% of our reports, and less than 48 hours for nearly 80%.  The vast majority of our reports (over 90%) are completed in three business days or less. …

What is a Background Check?

Posted in Frequently Asked Questions on 08/07/2009

The phrase “background check” is used by many and seen in the news weekly.  What exactly does the term background check mean?  Ask 10 people and you will probably get 10 different answers. Many people are under the impression that by simply typing a name into an internet search engine…

How Do I Become a Client?

Posted in Frequently Asked Questions on 07/06/2009

Becoming a client at BackTrack is quick and easy.  Simply contact our office at 800-991-9694 or click How to Get Started? on the website to find the forms you need. It is a simple three step process: Contact our office.  A member of our sales staff will help you create a…