Request a Copy of My Report

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You have the right to request a copy of the consumer report (background check) done on you by an employer / prospective employer.  If you wish to receive a free copy of this report, please contact our office in one of the following ways:

  1. By phone.  Simply call our office at 800-991-9694 and let the operator know you wish to request a copy of your report.
  2. By email.  Send a request to
  3. By fax.  Send a request to 866-352-7127.
  4. By mail.  Send your request to:

BackTrack, Inc.
Attn:  Consumer Report Request
8850 Tyler Boulevard
Mentor,OH 44060

In all cases, you MUST provide the following information for security purposes:

  • Your full name.
  • Your phone number.
  • Your full mailing address.
  • Your date of birth.
  • The last four digits of your social security number.
  • The name of the company where you applied.
  • How you wish for the report to be returned to you.  We can return them by email, fax or mail. 

Once we receive your request, we will return the report to you within15 days.